Akima Company Receives ISO/IEC 20000-1:2018 Certification
Summary
Akima today announced that its subsidiary, Cloud Lake Technology, has received its ISO/IEC 20000-1:2018 certification, demonstrating commitment to establishing, implementing, maintaining, and continuously improving the organization’s IT service management system (SMS). This ISO/IEC certification further demonstrates the company’s commitment to continuous improvement and delivering high quality of service to customers efficiently and effectively. “I am extremely proud of our team and their commitment to meeting our customers critical needs and requirements.” The ISO 20000-1:2018 is an international standard for IT service management system requirements. We offer highly specialized, digital services that enable customers to quickly and cost-effectively harvest, analyze, and leverage the greatest possible value from the increasingly vast amounts of data they are required to manage. Cloud Lake’s core services include critical infrastructure protection, enterprise IT, advanced analytics, and business lifecycle and mission support.