Mitel Empowers Partners by Giving Them More Control Over How They Deliver and Manage Cloud Services
Summary
DALLAS--(BUSINESS WIRE)--Mitel®, a global leader in business communications, today announced the launch of the MiCloud Connect Partner Managed model, an expansion of its flagship public cloud solution, which gives certified partners more control over service delivery and management, while enabling them to deepen customer relationships and more easily transition organizations to the cloud. Partners can also continue to add value through the full customer lifecycle experience with professional services, systems integration, and their own unique brand of local, highly personalized support. “The MiCloud Connect Partner Managed program is a natural fit for us because it perfectly aligns with our business model,” said Scott Marks, Owner, Connecticut Communications. Mitel’s approach also gives us greater flexibility and speed to market, allowing us to position our maintenance services to customers, which provides us with a clear competitive advantage.” “Relationships matter. In a transactional and highly digitized world, building long-term, trusting relationships is a key to differentiation and driving business outcomes,” said Scott Peterson, Chief Revenue Officer, Mitel.