Vonage Partners with VoiceSage to Help Businesses Transform Customer Engagement with Rich Media Messaging
Summary
LONDON--(BUSINESS WIRE)--Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, is partnering with VoiceSage, a global proactive communications provider based in Ireland, UK, Spain and Dubai, to enable companies to transform their customer experiences through enhanced messaging powered by Vonage. By adjusting the types of messages delivered, companies from retail, marketing, financial services, utilities, travel and logistics can improve customer engagement and increase operational efficiency. “With Vonage’s direct connections to all mobile networks and VoiceSage’s highly reliable in-house communication platform, we are confident that we have the best communication solutions on the market.” “VoiceSage has risen to the challenge of the day by accelerating its digital transformation to keep customers and providers safely distant while offering a richer customer experience,” said Omar Javaid, President, Vonage API Platform Group. The Vonage Communications Platform brings both power and flexibility to businesses through the integration of multiple channels − video, voice, chat, messaging, email, and verification − into their applications, products, and workflows to create new paradigms in their industries. Vonages Communications Platform is fully programmable and allows for the integration of Video, Voice, Chat, Messaging and Verification into existing products, workflows and systems.