Top Data Archiving Software for Client Experience Announced by SoftwareReviews
Summary
Barracuda Cloud Archiving Service, with a Net Emotional Footprint of +95, was rated as the top product in many areas, exceeding user expectations in being respectful, efficient, caring and saving time. The Emotional Footprint Diamond illustrates the customer experience with software vendors and a complex relationship spanning procurement, implementation, service, and support. The data published in the Emotional Footprint Diamond is collected from real end users through authentic software review surveys and meticulously verified. The Emotional Footprint Awards, an initiative proudly founded in 100% user-review data, is free of traditional components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software.