B2B Trends & The Work Behind Cathy’s Concepts
Summary
This month’s DCKAP eSession was focused on the work done for our client, Cathy’s Concepts, in helping them achieve a successful digital transformation alongside our partners, Distribution One and BigCommerce. Choosing to use Distribution One as their ERP provider was the first step for the business, and with the help of all partners involved along the way, they were able to solve their need for a more efficient process, to build an online experience that elevated their brand, and reach customers beyond their traditional channels. Historically, Cathy’s Concepts dealt with a lot of B2B customers and big box stores looking for engraved and customizable products, sending items out by the pallet load. Working with Distribution One has many advantages, and Cathy’s Concepts was able to improve their internal processes and greatly increase their overall efficiency to help solve some of their main issues, which allowed them to more easily grow to this next phase of their business. He showed highlights of the product and pointed out differentiators that allow Cloras to stand out as a best-in-class solution, such as the ability for customizable integrations, mapping and modifiers, and a flexible scheduler.