Florida’s Most Populous City Selects Tyler Technologies’ Civic Services Solution
Summary
The city will use Tyler’s software to manage business and community development, complete electronic plan reviews, and more easily connect with its constituents through a citizen self-service (CSS) portal. The city ultimately selected Tyler because of its proven civic services solution which offers flexibility, easy-of-use, and a more contemporary user interface. We are eager to see the benefits that the solution will bring, not only to our staff, but to our larger community.” Tyler will enable the following new capabilities for Jacksonville with the pending implementation of its EnerGov solution, including • Automation of operations in land use planning, permitting, enforcement case management, and inspections • Ability to review, approve, issue, and renew business licenses in one platform versus several disparate platforms • Providing residents with open online access to information through the CSS portal • Ability for staff to view and analyze development trends in the area, as well as offer the public a geospatial view for trend analysis “We are pleased to support Jacksonville’s vision to have a government that is more transparent and efficient,” said Greg Savard, general manager of Tyler’s EnerGov solution. “Tyler’s civic services solution will help automate business management and community development processes so staff can focus on other critical tasks. By connecting data and processes across disparate systems, Tylers solutions are transforming how clients gain actionable insights that solve problems in their communities.
