eZuce Introduces Customer Portal
Summary
With the introduction of eZuce openUC V4.4 in April 2011 users now have access to technology innovations that deliver business application integration such as Microsoft Outlook 2010 Add-in.The eZuce Customer Portal provide openUC users with the opportunity to enhance communications capabilities, improve system functionality, and expand their unified communications expertise by leveraging key resources and tools including fast and easy access to · Online Product Knowledge featuring user administration guides, white papers, brochures, and application notes · eZuce openUC updates including beta programs, newsletters, industry articles, online communities, and social media feeds · eZuce Training focused on technical best practices, tips and techniques, along with new technology innovations · User Blog to post comments and feedback on open communications and other related topics to maximize user experiences · Customer Forum to collaborate with openUC users via discussion threads on key subject matters that impact overall business performance to help improve productivity and lower costs · Support Portal to submit new technical support cases and check the current status on existing issues raised by users for troubleshooting and quick resolution “With the introduction of our eZuce Customer Portal we are committed to delivering the best communications experience and building social media communities for our users by providing them with productivity tools and a collaborative environment in which members of the openUC user community benefit directly through ongoing contributions and feedback.” Jerry Stabile, COO and Co-Founder, eZuce Inc. About eZuce, Inc. eZuce, Inc. delivers open communications enabling social business and collaboration designed for mid to large enterprises.eZuce serves as the commercial support entity and primary contributor sponsoring SIPfoundry and the sipXecs open source project.With the introduction of eZuce openUC V4.4 in April 2011 users now have access to technology innovations that deliver business application integration such as Microsoft Outlook 2010 Add-in.eZuce serves as the commercial support entity and primary contributor sponsoring SIPfoundry and the sipXecs open source project.