NCR Recognized as a WW Leader in IDC MarketScape for Point of Sale Applications for Fast Casual & Quick Service Restaurants, 2020-2021
Summary
NCR is a full end-to-end provider from order creation to payment settlement that brings together best-in-class software, services and hardware -- trusted by more than 100,000 restaurants, including independent operators, domestic chains and international brands across the globe. NCR is positioned as a strong partner for end-to-end omni-channel support, now offering options for its brands to rollout contactless dine-in, contactless payments, server-enabled order and pay, plus new deployment models for Aloha in addition to consumer marketing and restaurant transformation advisory services.” "During these challenging times for restaurants, operators across segments are wisely putting a hyper-focus on enabling multiple service and payment options for guests while being able to leverage data and insights to better run operations and engage with guests,” said Dorothy Creamer, senior research analyst, Hospitality & Travel Digital Transformation Strategies, IDC. Restaurants are seeking partners that will help navigate fluctuating business environments and customer demands with nimble solutions to address the specific challenges of the food service industry. IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared.
