Pandemic Accelerates Smart Manufacturing Trend as U.S. Companies Face Disruptions, Continue Push Into Services
Summary
“In unpredictable times, agility, customer experience, and cost control are paramount.” Social-distancing requirements forced U.S. enterprises to operate with fewer workers on shop floors, making remote monitoring, connected machines and predictive maintenance necessary in a growing number of factories, the report says. This change dovetailed with the move toward paperless factories, so companies commissioning or updating assembly lines seized the opportunity to implement a high degree of automation. In addition, iBASEt, Leading2Lean, Mindtree, NTT DATA, SAP, SIGA OT and UST are named as Rising Stars—companies with a “promising portfolio” and “high future potential” by ISG’s definition—in one quadrant each. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Germany, Switzerland, the U.K., France, the Nordics, Brazil and Australia/New Zealand, with additional markets to be added in the future. A trusted business partner to more than 700 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth.