Survey Finds Lack of Trust in Information Public Receives from Local Officials, Low Level of Confidence in Vaccine Rollout
Summary
FRAMINGHAM, Mass.--(BUSINESS WIRE)--Rave Mobile Safety (Rave), the critical communication and collaboration platform customers count on when it matters most, today announced the findings of its 2021 Emergency Communication and Public Safety Trust Survey, which showed a general lack of trust in information the public receives from local officials and a lack of confidence in states’ abilities to successfully distribute the coronavirus vaccine. To understand some of the emergency communication challenges facing state and local agencies, Rave Mobile Safety partnered with independent research firm Researchscape to field a national survey of more than 1,000 American adults in late 2020 and early 2021. As public officials continue to communicate with residents on COVID-19 guidelines and vaccine distribution, direct alerts via phone calls and texts to residents emerge as the most trusted way to receive information from local officials: 34% of respondents say that receiving updates the way they choose, like via text, email or phone call, would increase their level of trust. With vaccination planned for the general population this summer, a return to gatherings brings safety concerns with it in the latter half of 2021. Rave Mobile Safety is the leading provider of critical communication and collaboration technology used to save lives, manage crisis incidents and increase resiliency.
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