Americollect Partners with Noble Systems to Enhance the Employee Experience and Support its Compassionate Collections
Summary
Americollect offers debt recovery services for medical organizations using a ‘ridiculously nice’ approach, treating patients with respect and dignity to create a relationship of trust. With advanced features to easily create new competitions, assign goals, track results, and distribute rewards, the solution will help the group drive team member collaboration, improve employee recognition, and save administrative time and costs. JoAnn Bartolameolli, Director of Operations/Collections at Americollect, said, “Treating our customers and their patients Ridiculously Nice is priority one in our unique approach to collections, and it helps us achieve consistently higher recovery results and satisfaction than our competitors. Our exclusive Gamification Success Director (GSD) offers a value-added service to work directly with the client’s Game Master in a consultative role to ensure that their ROI is optimized on a sustained level, beyond the initial implementation uptick.” About Noble Systems Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Engagement, Analytics, and Gamification technologies. Noble offers a unified suite of inbound, outbound, and omnichannel contact processing, strategy planning, resource management, and compliance tools for companies of all sizes.