Pindrop and TiVo Partner, Simplifying Video Streaming Content Discovery with Voice Enabled Personalization
Summary
Through normal interactions via voice, over time the device distinguishes between household members and changes its behavior accordingly - no overt action on the part of the end user is required. With Pindrop’s voice authentication technology, OTT streaming devices, platforms and services now have access to a speech recognition solution that enables a more engaging user experience, which leads to higher customer retention and less churn. Pindrop’s technology analyzes more than 250 specific biological and behavioral voice characteristics, like the frequency and harmonics of speech as well as the patterns of intonation, rhythm, style, and even tone and emotions. Pindrop’s technology is easy to integrate with any device or voice platform, and provides an independent and platform-agnostic solution that enables partners to retain their brand and control their own data and insights. “We believe that with our state-of-the-art voice authentication technology combined with TiVo’s expertise in the OTT video space, we’ll be able to unlock new experiences for consumers across the globe… and we’re just getting started,” said Vijay Balasubramaniyan, Pindrop CEO.
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