Aragon Identifies Digital Transaction Management As Key To Digitizing Customer and Employee Transactions
Summary
Aragon Research identifies 21 major providers in its Globe for Digital Transaction Management (DTM), 2021, published today. COVID-19 produced significant pressure on enterprises to accelerate their digital transformation plans, as paper can no longer be relied upon as a safe medium for transactions. On top of this, the shift towards a fully digital enterprise is underway, and has accelerated during the widespread move to remote work. The key things to look for in each include: • Ability to assemble a document or a series of documents for signature • Integration with leading content management and other line of business (LOB) platforms • Clickwrap—this is an emerging subset of DTM, and Aragon expects it to grow significantly over the next five years. The providers evaluated in this Globe report include: Adobe, airSlate, AssureSign, Citrix, Conga, DocuSign, eOriginal, HelloSign, InfoCert, Mitratech, Namirial, Nintex, OneSpan, PactSafe, PandaDoc, Sertifi, SignEasy, Smart Communications, Topaz, Wacom, and ZorroSign.