TrustRadius launches new awards for Best Customer Support, Best Feature Set, and Best Usability
Summary
TrustRadius, the most trusted customer voice and insights platform, announced over 400 product winners in a new round of awards. The TrustRadius “Best of” Awards focus on recognizing products with excellent Customer Support, Feature Set, and Usability ratings. “Certain attributes, such as support and usability, have a particularly strong impact on users’ experiences with business technology,” said Megan Headley, Vice President of Research. If necessary, the Research team at TrustRadius broke ties using a textual analysis of reviewers’ feedback on the attribute in question. Each month over 1 million B2B technology buyers, over 50% from large enterprises, use verified reviews and ratings on TrustRadius.com to make informed purchasing decisions.