Application Services Expand to Meet Enterprise Demand for Digital Transformation
Summary
“Next-gen ADM services help companies make both their technology and their culture more competitive in a changing world.” The disruptions caused by the COVID-19 pandemic have sharpened enterprise focus on the business benefits and cost efficiencies of software modernization projects, according to the report. The report evaluates the capabilities of 23 providers to deliver services to the three archetypes: Digital transformation: These clients are nimble, adaptive enterprises looking for competitive advantage from a combination of existing platforms and new, cloud-native applications. In this category, clients increasingly look for providers with a mix of qualifications, including expertise in enterprise resource planning (ERP) and business process management (BPM), as well as newer capabilities such as DevSecOps and automation for ongoing monitoring and improvement. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Germany, Switzerland, the U.K., France, the Nordics, Brazil and Australia/New Zealand, with additional markets to be added in the future. A trusted business partner to more than 700 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth.