Global Sourcing Hits Record High in Q4, ISG Index™ Finds
Summary
“Demand is picking up and deals are moving forward as businesses adjust to the pandemic and look ahead to the economy reopening more fully now that vaccines have arrived,” said Steve Hall, president of ISG. “Growing contract backlogs will provide a sustainable and steady source of revenue for many years down the line and enable the industry leaders to target underpenetrated markets.” The managed services market, meanwhile, is in recovery mode, Hall said, and is likely to feel the continued impact of the pandemic in the first half. Lockdowns are hurting economies and companies are dealing with ongoing supply chain disruptions and spending caps.” For 2020, the combined global market reached a record $59.8 billion, up 7 percent over the prior year. For 73 consecutive quarters, it has detailed the latest industry data and trends for financial analysts, enterprise buyers, software and service providers, law firms, universities and the media. A trusted business partner to more than 700 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth.