Businesses Must Satisfy “Digitally Impatient” Customers In 2021
Summary
Questionmark, the online assessment provider, is calling on employers to ensure that their staff have the skills to create a first-class digital customer experience. These are impatient customers who expect the goods and services they want to be instantly available and quickly delivered.3 Lars Pedersen, CEO of Questionmark, said: “Many businesses have been prioritizing digital delivery for many years. Questionmark provides a secure enterprise-grade assessment platform and professional services to leading organizations around the world, delivered with care and unequalled expertise. Questionmark offers secure powerful integration with other LMS, LRS and proctoring services making it easy to bring everything together in one place. Questionmarks cloud-based assessment management platform offers rapid deployment, scalability for high-volume test delivery, 24/7 support, and the peace-of-mind of secure, audited U.S., Australian and European-based data centers.