Big Y Embraces the New Retail Landscape with the NCR Emerald Solution
Summary
Big Y will use NCR’s solution to integrate its grocery and convenience stores with a unified platform and promotion tool. NCR’s platform will run on all POS checkouts at Big Y, connecting the entire store from grocery, fuel and pharmacy to self-service, gift cards and pin pads. Big Y will be able to deliver a consistent, elevated customer experience, both in store and online across all touchpoints. Big Y operates 85 locations throughout Massachusetts and Connecticut including 71 supermarkets, Fresh Acres Market, Table & Vine Fine Wines and Liquors and 12 Big Y Express gas and convenience locations with almost 12,000 employees. Founded in 1936 by brothers Paul and Gerald DAmour, the store was named after an intersection in Chicopee, Massachusetts where two roads converge to form a "Y".