Incident IQ wins THE Journal 2020 New Product Awards in Help Desk and Asset Management categories
Summary
“At Incident IQ, we’re committed to providing K-12 districts with the tools they need to support technology in this classroom. Incident IQ builds products exclusively for K-12 school districts, with asset management and help desk solutions engineered to the unique challenges of K-12 IT support. “2020 has highlighted the need for districts to fortify their critical digital infrastructure — the support system behind every student and teacher device. Both IT help desk and asset management software are essential components of this support structure, and they reinforce teaching and learning by ensuring timely technical support for teachers and students alike,” added Collins. The Incident IQ platform was introduced in 2017 and since that time has been rapidly adopted by K-12 school districts across the U.S. Today, millions of students and teachers in districts across more than 40 states rely on the Incident IQ platform to manage and deliver mission-critical services.