Five9 Announces Strategic Partnership with Conn3ct

General News

Summary

LONDON--(BUSINESS WIRE)--Five9, Inc (NASDAQ: FIVN), a leading provider of the intelligent cloud contact centre, today announced that the company is expanding its global presence by partnering with Conn3ct, a leading customer experience, unified communications, and network services communications provider for international businesses. This new strategic partnership between Five9 and Conn3ct will help stabilise, enhance and transform global cloud contact centres. “The strength of the Five9 Intelligent Cloud Contact Centre empowers us with the tools to enable companies to create more human customer service experiences,” said Steven Fricker, Sales & Marketing Director at Conn3ct. The Five9 Intelligent Cloud Contact Centre provides digital engagement, analytics, workflow automation, workforce otimisation, and practical AI to create more human customer experiences, to engage and empower agents, and deliver tangible business results. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps contact centres increase productivity, be agile, boost revenue, and create customer trust and loyalty.

Classifications

industries
No industries detected
applications
Web and Content Management

AskAI Classifications

Labels
Contact Center Software CCaaS SaaS

Linked Companies

Five9
$1B+