Tyler Technologies to Provide Tax Billing and Collection System to Shelby County, Tennessee
Summary
The Trustee’s Office is currently using a dated legacy solution to handle its property tax billing, but it is not intuitive for staff and has limitations imposed by being hosted on-premises. The Trustee’s Office is highly desirous of a more modern, cloud-based solution and ultimately selected Tyler because of its public sector expertise and footprint in the area. “We are continuously looking for ways to bring more productivity to our staff and more effective service to our constituents,” said Regina Morrison Newman, Shelby County Trustee. “Our solution is developed to meet each state’s unique property tax billing needs, which helps streamline processes for staff and the community they serve. By connecting data and processes across disparate systems, Tylers solutions are transforming how clients gain actionable insights that solve problems in their communities.
