Alida Welcomes Three Technology Veterans to Spearhead Product Innovation
Summary
TORONTO--(BUSINESS WIRE)--Alida (formerly Vision Critical), creator of the world’s first Customer Experience Management (CXM) and insights platform, today announced the appointment of Scott Barkley as Senior Vice President, Product Management, Paul Hagen as Principal Director, CXM and Manuel Zahariev as Vice President of Engineering (AI & Analytics). Prior to joining Cisco, Barkley spent 11 years at Jasper Technologies as a key member of the Executive Leadership Team responsible for product management. Before joining Alida, Hagen has held Principal roles at West Monroe Partners and Forrester Research, advising executives on large global CX deployments. He has held a variety of executive leadership roles in the AI and Machine Learning space, including Chief Product Officer at Vonigo and CTO at Tyze Personal Networks and Partnerpedia. Alida’s unique approach of coupling broad feedback with deep insights creates meaningful and lasting customer relationships and builds brands that stand the test of time.
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