Louisville Water Sets Stage as “Utility of the Future” with KloudGin’s Single Work Management Platform for Digital Transformation
Summary
Louisville Water embarked on a multi-phased, digital transformation project to streamline operations and boost efficiencies using KloudGin’s combined field service and asset management solution. “KloudGin has a deep understanding of how to effectively deploy mobile field asset management for seamless adoption and their team has extensive experience servicing the utility industry. We have a billion dollars’ worth of assets to manage and KloudGin has allowed us to make informed decisions, so we are able to evaluate and extend the useful life of our assets.” “Our mission with this project was ‘doing the right thing, in the right place, at the right time,’ along with a goal of achieving operational efficiency,” said James Bates, Director of Infrastructure Planning and Records, Louisville Water Company. During Phase 2, Louisville Water also replaced their existing customer service workforce management tool with KloudGin and expanded the project to include Advanced Metering Infrastructure (AMI) work. KloudGin’s solutions unlock new revenue streams and business models for operations with complex mobile workforce, asset management and field service requirements.
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