Whatfix Partners with Local Australian Government Councils To Help Employees Embrace Digital Platforms

▤ Summary

MELBOURNE, Australia--(BUSINESS WIRE)--Whatfix, the leader in Digital Adoption Solutions (“DAS”), today announced strategic partnerships with Australian local government, the Moorabool Shire, the City of Canning and the City of South Perth to help the councils effectively onboard, train and support users on any web, desktop and mobile-based applications. “This partnership will help to meet the specific needs of these councils in their region, allowing them to work closely with their community and customers by providing adequate training, seamless onboarding and drive their digital transformation initiatives.” Whatfix’s DAP enables local councils to accelerate the adoption of new business systems, and modernise the employee experience on legacy systems by providing in-app guidance to personalise onboarding, training, and support within their enterprise applications. “Whatfix’s solution will help us to facilitate a faster and more sustainable digital transformation,” said Derek Madden, CEO of Moorabool Shire Council. “Providing fit for purpose application support to our end users will enable them to self-serve and solve any challenges they are experiencing and ultimately change our systems training model. We are also excited about being able to quickly and easily collect and analyse usage data, which will provide valuable insights into user adoption so we can target our efforts where it counts,” Mr. Glass said.

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