202025 Nov
Rock2Recovery Streamlines Processes with Fujitsu and OutSystems
General News

Growing at a rapid rate, Rock2Recovery was looking for a way to improve its processes, which were mostly paper-based – with everything entered manually into Microsoft Excel – in order to ensure the team could continue to focus on its core activities of working with those people who needed their help. What we have now has changed the way we do things completely and means data on clients collected by coaches is automatically uploaded and stored in our secure database, which can be searched quickly, and has already helped us save lives.” “Law & Order is a fundamental part of Fujitsu’s UK Public Sector business, supporting critical systems for the Home Office and the Police,” said Katie Mulligan, Client Executive for Law and Order at Fujitsu UK & Ireland. It was truly fantastic to receive the feedback from Rock2Recovery that the application has already made a fundamental difference and, as a result of the easy access to information, a life has been saved.” “The expectation that it will take months to develop an app is no longer the norm in the new age of ‘digital urgency,’” said Mike Hughes, Product Evangelist at OutSystems. “Our platform has allowed a small number of developers to build a fully functioning app in a matter of days and has allowed the team at Rock2Recovery to overhaul its processes and remove much of its administrative burden, so that it can focus on working with its clients, rather than inputting data by hand.” Having rolled out the system across the organisation at the beginning of September, coaches and other members of the team are now actively using the app and will review requirements at the end of the year, in order to see how it can expand its capabilities to other areas of Rock2Recovery’s work. With more than 350,000 community members, 1,200 employees, 300 partners, and thousands of active customers in over 60 countries and across 22 industries, OutSystems has achieved tremendous global scale while helping organizations change the way they develop applications.

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