Visix Unveils Network Operations Center, Expands Client Services Group
Summary
Visix has assigned Lee Watts NOC oversight responsibilities while simultaneously acting as an in-house expert resource for the Client Services team after nearly 14 years in the field.Visix has achieved a compounded annual growth rate (CAGR) of 31% over the past three years and has nearly doubled the number of employees in its ongoing effort to provide quality support.These actions support the company’s unprecedented growth in the three years since its reinvention from hardware manufacturer Tech Electronics (TEi), to a software developer of unified communication applications.The five-station NOC is equipped with more than 20 displays, servers, workstations, signal routing technologies, and real-time call management and diagnostic applications.The company is actively recruiting additional talent for the areas of client support and product development.Both the NOC and personnel expansion are part of Visix’s strategic plan to maintain superior service for customers, resellers, and technology partners.This comprehensive approach to on-time communications – from concept to delivery – provides turnkey systems including software, hardware and distribution accessories, as well as multi-tier support options to manage and maintain dynamic visual communications.Contact Visix at 800.572.4935 or salesteam@visix.com.