USAN Now Selling in Amazon Web Services (AWS) Public Sector Partner Program
Summary
AWS in the Public Sector offers scalable and cost-efficient cloud services for state and local government, education, nonprofit, and healthcare organizations to meet mandates, reduce costs, drive efficiencies, and accelerate innovation. Amazon Connect is a feature-rich, cloud contact center solution developed by AWS to deliver seamless customer, constituent, and student experiences across voice and digital channels. “We are delighted to continue supporting state, local and education sectors to deliver innovative contact center solutions,” said Steve Walton, President and CEO of USAN. “As an AWS Public Sector Partner, we are in a unique position to combine our professional services and applications with Amazon Connect to assist our clients in deploying customer service solutions affordably and at scale.” Cost Savings: Low, consumption-based pricing requires organizations to only pay for actual usage with minimal upfront expenses or long-term commitments Agility and Elasticity: A global cloud infrastructure allows for quick innovation and iteration, and instantly scales as workloads grow Flexibility: A language and OS-agnostic environment provides the flexibility to choose the services required Security: Broad security certification and accreditation provide the most secure way to manage IT infrastructure About USAN USAN is a pioneer in cross-channel communications and cloud deployments, helping companies profitably engage customers with cloud-based contact center solutions. From advanced self-service, outbound dialing, and agent desktop, USAN’s portfolio of contact center applications give businesses flexibility in the way they engage customers across channels.
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