BlueShore Signs for Temenos Infinity Engage as SaaS to Gain Human Connection in the Digital Era

▤ Summary

BlueShore will leverage the agility of the cloud to take advantage of Temenos Infinity Engage quickly, and to streamline communication channels to its clients. Meanwhile, the assigned advisor can pull in other experts, schedule meetings in the system, and maintain conversational history so that agents can pick up where they left off, and regulators have access to an auditable trail. The boutique financial institution has raised the bar in managing client relationships by using Temenos Analytics, and capitalizing on technology to create a high-tech, high-touch experience. As part of our digital transformation strategy, the implementation of Temenos Infinity Engage will allow us to humanize the digital client experience and help us coach our clients to financial stability and wellness in the face of uncertainty.” Alexa Guenoun, President, Americas and Global Head of Partners, Temenos, said: “We are pleased to expand our relationship with BlueShore, and to help the team take their organization to the next level. We’re delighted that we can help them increase their agility, resilience, and enhance the customer experience with this latest expansion of the relationship.” Temenos AG (SIX: TEMN) is the world’s leader in banking software.

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Temenos

$1B+