LivePerson Demonstrates Online Technology at Forrester Finance Forum
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Company Overview Contact Info & Offices Press Releases LivePerson Press Release Receive press releases from LivePerson: By Email RSS Feeds: LivePerson Demonstrates Online Technology at Forrester Finance Forum Multi-Channel Communications Platform Improves Customer Service And Boosts Cross-Sell Success New York, NY, June 09, 2005 --( Focusing on customer loyalty, Forrester Research is bringing together analysts and industry experts to unveil how to boost cross-sell success with great customer experiences.Chat, marketing and selling tools, a self-service knowledgebase and email management are combined with industry-leading channel matching technology, rules-based intelligence, routing and reporting, to offer clients the opportunity to increase sales, lower customer service costs and enhance the customer experience.The forum will be held June 9 –10 at the Sheraton New York Hotel and Towers in midtown Manhattan.Focusing on customer loyalty, Forrester Research is bringing together analysts and industry experts to unveil how to boost cross-sell success with great customer experiences.Speakers from Forrester include Ron Shevlin, vice president and Bill Doyle, vice president, research director.LivePerson’s online experts will demonstrate how to leverage the company’s hosted software to transform websites into proactive sales channels, identify opportunities to cross-sell and up-sell, and increase online account openings while reducing service costs and attrition rates.Event: Forrester Finance ForumLocation: Booth 7, Sheraton New York Hotel and TowersDates: June 9 –10, 2005For more information about the Forrester Finance Forum please visit http://www.forrester.com/events.For media appointments with LivePerson executives please email jsmith@liveperson.com or mmatkin@ricochetpr.com.About LivePersonLivePerson is a leading provider of communications solutions for online sales, marketing and customer service.Chat, marketing and selling tools, a self-service knowledgebase and email management are combined with industry-leading channel matching technology, rules-based intelligence, routing and reporting, to offer clients the opportunity to increase sales, lower customer service costs and enhance the customer experience.
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