thinQ Launches All-in-One Communication Platform to Power Voice & Messaging in the Cloud
Summary
RALEIGH, N.C.--(BUSINESS WIRE)--Launching today, thinQ’s integrated inbound and outbound cloud communications platform – thinQ.io – along with flexible APIs, deliver a "better way" to power voice and text messaging. Customers can use the Web platform’s new, easy workflows to buy, provision, and port phone numbers, create call routing profiles and trunks, and enable text messaging. Now our integrated thinQ io platform and full suite of existing inbound and new outbound APIs empower anyone to strategically make better decisions about voice and text messaging. It was very turnkey to set up voice termination... We had to change just a few logical API calls to turn you on, and we didn’t have any real issues.” “In our business, we have to connect with customers every time, that’s why we integrated thinQ into Twilio,” explained a Contact Center Manager at one of the largest insurance companies in the United States. Your platform automates these savings, and gives us the tools we need to deliver maximum uptime.” With direct access to thinQ’s network operations specialists via Slack, email, and phone, the insurer’s setup, configuration, testing, and launch took days instead of weeks.