Techforce.ai Wins Top Honor in AI Automation at HFS Research Annual Event
Summary
Declared "Hottest of the Hot Vendor" in 2020; Competed against startups in the global automation space; Strengthens its digital workforce vision to enhance customer and employee productivity. Failure to automate workflows and processes in today’s digital-only environment is not an option.” Back in Q1 2020 HFS Research designated Techforce.ai as a Hot Vendor because of their firm belief that the company’s human augmentation capabilities and messaging were spot-on for what the future of work will require. The pitch by Techforce.ai elaborated on the fact that its digital workers help companies reinvent customer experience (CX) and employee experience (EX) with one office approach and focused on its most valuable offering – Contact Centre AI.The start-ups pitched for a total of five minutes, before a panel consisting of HFS thought leaders namely Phil Fersht (CEO and Founder), Elena Christopher (SVP Research) and host Thomas Reuner (SVP research). The participants were given a theme "The OneOffice and Surviving the Paradigm Shock" as part of a panel discussion.On the recognition, Sriram Papani, Co-Founder & CEO, said, “We are honoured to win the prestigious title. Failure to automate workflows and processes in today’s digital-only environment is not an option.”Back in Q1 2020 HFS Research designated Techforce.ai as a Hot Vendor because of their firm belief that the company’s human augmentation capabilities and messaging were spot-on for what the future of work will require.
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