Loway Switzerland Announces a Partnership with Yeastar to Build Effective Call-Centers on Appliances

General News

Summary

While QueueMetrics allows users to identify trends in their VoIP network with enhanced stats reporting, queue management, call tracking and reliable monitoring functions."This has a significant impact because many clients would like to use appliances to run small, in-office call-centers, but this market was hard to reach without a modern cloud-based solution that would offer great features at a reasonable price.The combination of MyPBX with QueueMetrics will deliver a reliable and highly-customizable call center solution with sophisticated features and functionality to our customers,” said Jason Chan, Product Manager of Yeastar.While QueueMetrics allows users to identify trends in their VoIP network with enhanced stats reporting, queue management, call tracking and reliable monitoring functions."This has a significant impact because many clients would like to use appliances to run small, in-office call-centers, but this market was hard to reach without a modern cloud-based solution that would offer great features at a reasonable price.

Classifications

industries
Hospitality
applications
Customer Service & Support

AskAI Classifications

Labels
Telecommunications Software Unified Communications Software VoIP Software

Linked Companies

Yeastar
$10M to $25M