GuardianVets Launches Curbside, Contactless Appointments for Pet Owners
Summary
“GuardianVets understands the need for contactless options for both veterinary staff and pet owners,” says John Dillon, Founder and CEO. “That’s why we created our Curbside solution that makes the process as smooth as possible for all parties involved, ensuring that neither safety nor client satisfaction is jeopardized.” Upon arrival at their veterinary practice, parking lot signage prompts pet owners to check-in on the GuardianVets App. “Involving the pet owner virtually allows real-time communication, demonstrates value to the client and reduces the veterinary teams need for the phone,” says Katherine Donahue, DVM, Chief Medical Officer. Our licensed veterinary team provides triage, telemedicine and client communication technology to hundreds of animal hospitals across North America by custom-tailoring each solution to fit individual practice needs. The GuardianVets online portal and mobile app enable two-way chat and virtual appointments between clients and veterinary staff, as well as provide scheduling, patient records, daytime and after hour phone coverage, curbside appointments, prescription refills and emergency support.