Melbourne artificial intelligence startup Soapbox.ai raises $550,000 funding round
Summary
The new funding will enable the company to focus on expanding its development team, while also allowing Soapbox.ai to start scaling sales activities. “This funding round is our first as we start to accelerate product development and focus on customer acquisition,” says Dion Williams, CEO, Soapbox.ai “Our investors are high net worth individuals who have extensive experience and understanding of the service management market. In 2016, Focus Group Europe was included in The Sunday Times newspaper’s prestigious Fast Track listing as the 33rd fastest growing privately owned IT business in the United Kingdom. By pairing self-learning AI with human agents, Soapbox.ai can vastly increase productivity by observing, learning, augmenting and automating work to support automatic resolution for customers. “While the current funding allows us to scale the team and focus on customer acquisition, we anticipate a larger raise later next year.
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