ServiceNow Revolutionizes Operations by Connecting IoT Data to Digital Workflows
Summary
SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company that makes work, work better for people, today introduced Connected Operations, a powerful new solution that bridges IoT data with ServiceNow digital workflows so enterprises can monitor and manage critical infrastructure, get faster return on their IoT investments, and pursue new business models. With Connected Operations, companies now can realize the full value of IoT data, action these insights to solve issues before customers even know they’ve happened, and unlock new levels of productivity and growth.” Wisconsin-based Traffic and Parking Control Co., Inc. (TAPCO), which provides intelligent transportation solutions for private businesses and every level of government in all 50 states, was an early, insightful adopter of IoT. This allows for streamlined internal workflows, which increases our responsiveness, resulting in an improved customer experience.” • IoT Bridge: Brings siloed data from IoT-connected assets into the Now Platform and monitors infrastructure across locations. Leveraging digital workflows to assist, teams can collaborate to triage the affected asset and define a course of action to resolve the incident. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise.