Hiya Enables Quantum Assurance International, Inc. to Connect With Customers With a New Voice Performance Strategy
Summary
With the new voice performance strategy, Quantum Assurance has significantly improved customer experience, increased workforce productivity, and boosted brand awareness. “Hiya has quickly become one of our most effective tools to increase our business outcomes, which has been imperative over the past several months,” said Justin Ryan Marks, VP of Marketing at Quantum Assurance. Hiya helped Quantum Assurance achieve these results immediately with fast, seamless integration, taking just 48 hours to become fully operational. “Quantum Assurance is a great success story of how companies can quickly integrate our innovative technology to transform their voice calls and, ultimately, make a significant impact on their business,” said Kush Parikh, COO at Hiya. Built on the world’s leading Voice Performance Platform, Hiya connects businesses with their customers, helps carriers secure their networks, and protects people from spam and fraud calls.