Major Business Process Outsourcer, Cognosante, Chooses Content Guru’s Cloud Solution to Support Government Loan Program
Summary
SAN JOSE, Calif. & BRACKNELL, England--(BUSINESS WIRE)--Content Guru global leader in cloud contact center solutions, has announced that Cognosante, major public sector Business Process Outsourcing (BPO) firm, has rapidly deployed its pure-play Contact Center as a Service (CCaaS) service offering, storm®, to support a government loan program. In the face of a global health crisis, Cognosante chose Content Guru’s storm solution to support a large federal agency, due to its virtually limitless scalability, unmatched integration capabilities, and cutting-edge AI technology. Andrew Casson, Vice President of Sales in the US at Content Guru, commented: “I am pleased with how quickly and smoothly this project deployment with Cognosante has gone. Content Guru has a wealth of experience in the public and private sectors globally, and we are able to deploy our award-winning cloud solution much faster than our competitors. Customers relying on storm for mission-critical services include NHS 111, UK Power Networks, G4S, Serco and Rail Delivery Group.
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