PagerDuty’s New Integration with Microsoft Teams Powers Real-Time Collaboration Across Distributed Digital Ops Teams
Summary
With the new PagerDuty Microsoft Teams integration, responders can instantly collaborate over video, share screens and troubleshoot together, in the moment. “ Traditional ways of operating your business are no longer relevant - ticketing queues, sequential workflows and manual response processes are cumbersome. They keep teams on the backfoot, in perpetual reactive mode, and ultimately cost the business,” explains Jonathan Rende, Senior Vice President of Products at PagerDuty. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, lululemon and more.
