Solutionreach Adds Automated Answering Service from MedXCom to Marketplace
Summary
MedXCom is a cost-saving, dependable and easy-to-use cloud-based automated answering service, currently used by thousands of healthcare providers, who have improved quality of care for their patients, simplified their after-hours call management, and enjoy a reduced and consistent monthly bill. “Our platform gives healthcare providers a secure, low-cost, low-risk solution for automatically managing after-hours patient communication,” said Dr. Michael Rothkopf, CEO of MedXCom. “It offers significant benefits including risk mitigation and transparency, as well as substantial cost savings compared to a traditional answering service. Optional features include a live operator to triage urgent calls and EMR integration (athenaClinicals) for documentation and risk mitigation. As one of the first companies to recognize the need to document after-hours communication, MedXCom combines risk mitigation and transparency with the sophistication and ease of use of a mobile app.