Monument Health Selects Nuances ACI Solution to Transform Physician-Patient Encounters
Summary
Nuance Communications, Inc. announced that Monument Health has chosen the Nuance® Dragon Ambient eXperience™ (DAX™) ambient clinical intelligence (ACI) solution to securely capture, contextualize and document virtual and in-person patient visits in the electronic health record (EHR), and empower physicians to reduce administrative workloads and focus on patient care with clinical documentation that writes itself.™ With over 4,500 physicians and caregivers in 33 medical specialties, Monument Health serves 20 communities across western South Dakota and eastern Wyoming with five hospitals, eight specialty and surgical centers, and more than 40 medical clinics and service centers. It extends the power of Nuance Dragon Medical that is already trusted by over 550,000 physicians globally to create a fully voice-enabled and intelligent ambient exam room environment. Its capabilities far exceed those of traditional speech recognition software and legacy medical scribing services and include: – True next-generation ambient conversational AI technology that automatically converts a natural multi-party conversation between providers and their patients into complete, accurate, and structured clinical documentation within the EHR. – A growing list of integrated Dragon virtual assistant skills through a hands-free access point that enables care teams to complete tasks in real-time within their EHR and third-party applications. “By empowering its clinicians with a solution that’s specifically built to alleviate burdensome administrative workloads and enhance the physician-patient interaction, Monument Health is prioritizing the inherently human aspects of medicine that are central to improving healthcare experiences, reducing clinician burnout and driving enhanced clinical and financial outcomes.”
