New Intranet Gives Employees Access to Important Information On-campus and On-the-go
Summary
Our team appreciated the strategic advice and recommendations Geonetric brought to the project, especially around incorporating employee survey responses into the information architecture. Like many intranets, the information architecture and homepage content organization had grown unruly, making it hard for users to find tools and documents they need. It also helped to relabel navigation items to match the words employees used in their survey to make it easier to understand where to find the tools they need. Users mentioned roadblocks and points of frustrations in their comments in the survey, which was leveraged to make recommendations for an easier to use, redesigned intranet. One of those roadblocks was confusion and frustration with multiple forms and outdated documents, something that could be streamlined with an easier to manage intranet CMS moving forward.
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