Pilkington Streamlines Inventory and Improves Customer Service with Infor

▤ Summary

Pilkington sought a solution with the experience built in to handle this complexity as its existing planning systems failed to meet the high levels of customer service availability required, without increasing cost and inventory.“The previous ERP planning route was unable to cope with the complexity of our supply chain and we were prevented from achieving the high levels of stock availability we require to compete and grow in our target markets,” said Mike Ball, Director of Projects, Pilkington AGR.“At present we are running a very diligent implementation but we are very confident that Infor SCM Demand Planning will enable us to reduce the inventory held at our European Distribution Centre and respond better to our customers’ requirements with improved availability.” “We love to work with market leading organisations like Pilkington in projects which we know drive genuine bottom line results in a very short timeframe.Pilkington sought a solution with the experience built in to handle this complexity as its existing planning systems failed to meet the high levels of customer service availability required, without increasing cost and inventory.It was chosen because of its scalability and the balance between functionality and ease-of-use and implementation.“The previous ERP planning route was unable to cope with the complexity of our supply chain and we were prevented from achieving the high levels of stock availability we require to compete and grow in our target markets,” said Mike Ball, Director of Projects, Pilkington AGR.“At present we are running a very diligent implementation but we are very confident that Infor SCM Demand Planning will enable us to reduce the inventory held at our European Distribution Centre and respond better to our customers’ requirements with improved availability.”“We love to work with market leading organisations like Pilkington in projects which we know drive genuine bottom line results in a very short timeframe.

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