Sandler Training at The Ruby Group Offers Strategic Customer Care Workshops
Summary
Press Releases Sandler Training, OH Press Release Receive press releases from Sandler Training, OH: By Email RSS Feeds: Sandler Training at The Ruby Group Offers Strategic Customer Care Workshops Employees on the front lines of a business are expected to make outgoing calls, cross-sell, and up-sell all while providing exceptional customer service.Upcoming workshop topics include: Boosting Your Comfort Zone, Setting Expectations & Control, Building Relationships (D.I.S.C.), Crafting Questions, Up-selling and Cross-selling, Phone and Email Communications, Dealing With Difficult People, and Formulas for Success.(http://therubygroup.sandler.com) Cuyahoga Falls, OH, July 28, 2010 --( PR.com )-- Sandler Training at The Ruby Group (Sandler), a leader in innovative sales and sales management training, has launched a new Strategic Customer Care Program to help businesses ensure that their frontline employees will succeed.This workshop series is designed to help professionals improve communication, build relationships, and identify sales opportunities.Workshops will be held every Friday through Sept. 18, 2010, from 8:00 AM-10:00 AM at the Sandler Training Center (2251 Front Street #206, Cuyahoga Falls, OH 44221).Upcoming workshop topics include: Boosting Your Comfort Zone, Setting Expectations & Control, Building Relationships (D.I.S.C.