Medallia Launches Service Experience Quickstart for ServiceNow
Summary
The pre-configured solution can be up and running in days and empowers businesses to capture in-the-moment rich video, audio or text feedback. With the Medallia Service Experience Quickstart for ServiceNow organizations have the ability to quickly and proactively respond, take action, and incorporate feedback to continuously improve the experience.” Medallia announced its first integration with ServiceNow in October 2019. Follow us on Twitter, LinkedIn, Facebook and Instagram Medallia (NYSE: MDLA) is the pioneer and market leader in Experience Management. Medallia captures experience signals created on daily journeys in person, on calls and digital channels, over video and social media and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment.
Classifications
AskAI Classifications
LabelsLinked Companies
