National Savings Bank Sri Lanka Enables Enterprise-Level Fraud Management with ACI Worldwide
Summary
The bank sought to implement a comprehensive intelligence and financial crime detection management solution, aimed at protecting its customers in real time. “As digital payments increasingly become the country’s preferred transaction method, security and fraud mitigation are growing challenges for financial institutions that are looking to provide seamless customer experiences. “The shift to digital channels brings myriad benefits to Sri Lankan businesses and consumers,” said Kaushik Roy, vice president and country leader – South Asia, ACI Worldwide. “However, this shift could expose vulnerabilities to fraud and put customers at increased risk, as fraudsters evolve to exploit the weakest link – whether that’s technology or human. By leveraging our enterprise fraud management solution across all channels, including merchant acquiring, NSB can deliver an enhanced, secure customer experience.” ACI Worldwide powers digital payments for more than 6,000 organizations around the world.