Aquant Announces Intelligent Warranty Audit to Accelerate Service Transformation
Summary
The AI-driven product enables organizations to leverage large amounts of warranty data, reducing service costs through faster, more accurate claims processing. With this new digital thread, organizations can fill in a missing part of the transformation puzzle to bolster positive service outcomes and drive innovation in product engineering, sales, and marketing. “It’s time to liberate warranty departments from the inefficiencies of manual processes and bring them into the 21st century as a key component of digital transformations,” said Assaf Melochna, President and co-founder of Aquant. The platform unlocks prescriptive and actionable insights from scattered data and free text and combines them with the collective experience and tribal knowledge of your most trusted experts. It empowers teams to use that intelligence to predict outcomes, optimize performance, and solve problems to deliver exceptional customer experiences.