What 551 Organizations Are Doing to Thrive in the Next Normal
Summary
In June, we conducted the strategic plan stress test assessment to determine whether and how organizations are adapting to the ‘next normal’ brought on by the worldwide pandemic. First, a little background on the strategy stress test assessment: We characterized recovery in three phases: Responding – Managing for continuity, reacting to a sudden disruption, keeping essential services operating, and ensuring safety and systems are addressed. For the 41% of organizations that took the assessment and felt they were recovering from the curve balls COVID-19 has thrown their way, they had a few common practices already in place before the world turned on its ear: Most had contingency plans ready. Having the infrastructure and systems in place to support regular, proactive communication with employees, including rationale for decisions, was critical for recovering organizations to rebound so quickly. It should be noted that several organizations cited the key success factor of having a clear, unifying vision that their teams understood and embraced.
