Enhanced MAPS™ SIP to Support Speech to text Interactive Voice Response

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Gaithersburg, Maryland, USA – Aug 13, 2020 - GL Communications Inc., a global leader in telecom test and measurement solutions, addressed the press regarding their enhanced MAPS™ SIP Protocol Emulator version 20.6.10 to support Interactive Voice Response (IVR) testing that recognizes and responds to voice prompts using DTMF digits or voice, allowing automated IVR traversal and testing. He further added, “once the IVR prompt is confirmed, MAPS™ sends DTMF or voice-based responses to move to the next stage. “MAPS™ provides the necessary base to emulate different IVR call flows with complete automation. GL Communications is a global provider of telecom test and measurement solutions. GL’s solutions are used to verify quality and reliability of Wireless (4G LTE, 3G, 2G), SONET/SDH, Ethernet/IP, TDM, and PSTN networks.

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