TMC Names Cyara a Winner of Two 2020 Awards: Communications Solutions Product of the Year & Contact Center Technology Award
Summary
In addition, the Cyara Automated CX Assurance platform was also named a TMC 2020 Contact Center Technology award winner, presented by CUSTOMER magazine. “Ensuring the effectiveness of your communication platform, as well as your contact center technologies and solutions, to deliver an exceptional customer experience is a critical factor of any enterprise digital transformation,” said Alok Kulkarni, CEO and co-founder of Cyara. “We are thrilled for TMC’s recognition and validation of our commitment to delivering the highest level of next generation customer experience and engagement.” In the face of rapidly changing economic circumstances, contact centers are under increased pressure. Delivered in the cloud, the Cyara Automated CX Assurance Platform is used by Contact Center IT teams as part of their ongoing testing and production monitoring of customer engagement systems and channels. About TMC Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets.
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