IAOP Recognizes VXI as a 2020 Top 100 Global Outsourcing Leader
Summary
For 2020, four areas were considered and judged: Based on these criteria, VXI Global Solutions was awarded for its excellent customer feedback, innovative delivery capabilities, and continuous growth. “IAOP has been an outstanding platform for VXI to engage with like-minded business leaders on themes that matter, including impact sourcing, diversity and inclusion, and customer experience personalization. We value the recognition, and look forward to continually drive collaboration to help businesses throughout their customer experience transformation journey,” said Prateek Hastir, VXI’s Vice President of Presales, Solutions, Product Marketing and Analyst Relations. Known for exceptional service delivery and “Passion for People” approach to customer care, the Los Angeles-based company has grown into a global leader in the business process management. VXI offers omni-channel customer care and growth services using technology and tools, including a unified communication platform and purpose-built productivity-enhancing applications that drive higher sales conversion, CSAT, and related key metrics for its clients.